It’s a journey rather than a destination.
To ensure company success and sustainability in the long term, a continuous improvement program will help IT One to optimize and maintain the momentum of changes achieved to date. Continuous Improvement is an organization management technique by which actions are taken to improve key improvement dimensions including people, process, and technology to effectively support the firm strategy and business plan.
Example of activities we have done for continuous improvement
People Improvement
- The organization structure has been re-designed to improve client relationship activities as well as to enhance the innovation initiatives.
- People capability and achievement is critical to our success. Continuous improvement on our training program, constructive curriculum and talent management will continue to help our people achieved their career development under the motivated environment.
Process Improvement
- The new proven and world class delivery methodology has been implemented progressively to improve process compliance and efficiency.
- The improved quality management process and discipline is in place resulting in better service and lower total cost of ownership.
- The CMMI certified program is initiated to achieve industry standard and make IT One even more competitive in the external marketplace.
Technology Improvement
- Leveraging knowledge and tools from world class consulting and technology company such as testing tools and measurement tools has been done continuously to improve productivity and effectiveness.
- Network/infrastructure has been consecutively improved to accomplish the system reliability and service level agreement.